Cingular Wireless, now part of AT&T, provides great evidence that it is not only possible to work well with unions, but it can be a strategic advantage. This issue brief takes a closer look at the business practices of Cingular, one of many top companies stepping up and pioneering labor-management relations that are suited for the 21st century economy.

» Download the issue brief (PDF) 

The ianugural 2005 Labor Day List features partnerships between successful employers and their employees’ unions that both meet the needs and rights of workers and fulfill business objectives. The practices of the employers we profile buck the current “race to the bottom” trend and eschew hostile labor-management relations. These innovative employers demonstrate there are alternative models which fulfill the needs of their shareholders, employees, and valued customers.

» Check out the 2005 list.
» Download the report (PDF)

The 2006 Labor Day List features partnerships between successful employers and their employees’ unions that both meet the needs and rights of workers and fulfill business objectives. The practices of the employers we profile buck the current “race to the bottom” trend and eschew hostile labor-management relations. These innovative employers demonstrate there are alternative models which fulfill the needs of their shareholders, employees, and valued customers.

» Check out the 2006 List.
» Download the report (PDF)

We frequently hear stories of companies that fail to pay employees a living wage, fight employees’ attempts to form unions, violate health and safety laws—all in the name of higher profits.  But is this the only path for companies to take on the road to profitability and success?  The experience of four profitable companies that choose the ‘high road’ as employers—paying good wages, recognizing employees’ right to form a union, and developing a high-skilled workforce—suggests otherwise. 

We have profiled four companies—leaders in their respective industries—that raise standards for all employers to follow: Harley-Davidson Motor Company, Cingular Wireless LLC, Ford Motor Co., and Kaiser Permanente. 

The 2007 Labor Day List features partnerships between successful employers and their employees’ unions that both meet the needs and rights of workers and fulfill business objectives. The practices of the employers we profile buck the current “race to the bottom” trend and eschew hostile labor-management relations. These innovative employers demonstrate there are alternative models which fulfill the needs of their shareholders, employees, and valued customers.

» Check out the 2007 list.

“They do an excellent job of training, testing, and certifying their members.  We have high standards and so do they, so we fully support the unions.”  

"CWA has been a good partner…Some of our best operating properties are represented by the union."

"Labor Day is the perfect time to celebrate the best examples of what American unions and companies can do when they work together.  The partnerships highlighted here show we can meet our nation’s economic challenges and provide good jobs if we listen to each other, respect workers’ rights, and allow the knowledge, skills, and creativity of our workforce to realize their full potential."  

“If we didn’t work together, the organization would not exist.  The employees and the unions that represent them are the backbone of the organization.” 

"It is vitally important to celebrate and publicize positive partnerships between companies and their employees.  These partnerships signify meaningful work, work-family balance, mutual respect, decent wages, and benefits.  Thus, 'Partnerships that Work' is a timely tribute to companies, big and small, that strive to make their workplaces positive models. In the future, the responsible workplace needs to be a hallmark of U.S. business both at home and abroad." 

“We share the same goals and objectives: patient care, service quality, retention of employees, a living wage, and compliance practices.  We are creating an environment where people want to work for us.”

"The companies listed on “The Labor Day List” demonstrate this understanding, and the case studies of labor-management partnerships should be read by all corporate executives.  Kudos to American Rights at Work for putting forth this report."

“We have a real voice at Cingular now. We will have disagreements with the company, but with CWA we are secure in knowing that we have the right to disagree without consequences.” 

“We don’t have an adversarial relationship with our union at all.  We look at it as [a contributing factor to] productivity [and] a better product.”  

“We believe that employees should have a choice… Making that choice available to them results, in part, in employees who are engaged in the business and who have a passion for customers.”  

“We are setting standards that all hospital systems should be working toward.” 

“The fact that Cingular does well even in the face of unionization helps rebut the argument that unions aren’t viable in a technologically sophisticated and dynamic industry.”  

“The end product would not have been as valuable without the employees’ involvement.”  

“Old adversarial models of labor-management relations are outdated.  By involving employees in all stages of decision-making, Allina can improve quality of care and make the company a better place to work.” 

"Now, we work like a team...we want the company to grow, and a lot of us have good ideas to make that happen."

“Management didn’t pressure us or try to interfere. Our union campaign was positive and without conflict. We didn’t attack the company and they didn’t attack us. We were focused on improving our jobs and making Cingular  better place to work.” 

“In spite of much conventional wisdom about the competitive requirements for pursuing a ‘race to the bottom’ approach, the evidence shows that corporate leaders that genuinely put employees first and work constructively with labor representatives do well even as they do good.” 

“Imagine if this was the experience for all workers in America. It could and it should be this straightforward for men and women to have a free and fair choice to form a union and work in partnership with their employer to make it a success.” 

“Boh Bros. has enjoyed a long and mutually beneficial working relationship with construction unions in South Louisiana,” says President Robert S. Boh.  “We look forward to continuing this partnership as we rebuild the New Orleans area after Hurricane Katrina.”

"We not only believe it's the fair thing to do, we also believe it's the right thing to do for our employees, our health plan members, and also our business."

"American Rights at Work's “Labor Day List: Partnerships that Work” shows once again that companies that treat their workers as assets to be developed do better over the long term than companies that treat their workers as costs to be cut.  Consumers, investors, and CEOs should take note."

"When the CEO of Cingular responded to a question about unions…I could barely contain my composure.  I heard him say that Cingular has a great relationship with CWA and that each call center would be able to choose whether or not it wanted union representation.  I wanted to shout my joy for all the management to hear.  We had hope!"