"When the CEO of Cingular responded to a question about unions…I could barely contain my composure. I heard him say that Cingular has a great relationship with CWA and that each call center would be able to choose whether or not it wanted union representation. I wanted to shout my joy for all the management to hear. We had hope!"
When the CEO of Cingular responded to a question about unions…I could
barely contain my composure. I heard him say that Cingular has a great
relationship with CWA and that each call center would be able to choose
whether or not it wanted union representation. I wanted to shout my
joy for all the management to hear. We had hope!
- Teresa Joyce
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“The managers say that if we stuck by them, they would stick by us” - Cynthia Zavala
